GENERAL TERMS

Cornell Envision, LLC and its affiliates (collectively, “Envision”, “we”, “us” or “our”) have adopted the following terms and conditions of use (the “General Terms”) in order for each visitor (“you”) to enjoy a visit to www.envisioncinemas.com or the mobile version thereof (the “Site”), enjoy the use of our mobile application, or both (the Site and the mobile application will be collectively referred to as the “Service”), and to ensure you know what to expect from your visit to or use of the Service.

Agreement ~ Acceptance of Terms ~ Modification

Unless we agree otherwise in writing, your contract with us always includes the General Terms. Your contract with us will also include any additional terms applicable to the mobile application, use of the Site or other aspect of the Service you visit or use (e.g., loyalty program or sweepstakes rules) (“Additional Terms”). Where Additional Terms apply to a particular aspect of the Service, you will be able to access and read the applicable Additional Terms within or through your use of that aspect of the Service. If there is a conflict between the General Terms and the Additional Terms, the Additional Terms will control. The General Terms and Additional Terms (collectively, the “Terms”) form the legal and binding contract between you and us. PLEASE READ THE TERMS CAREFULLY AS THEY REPRESENT A LEGALLY BINDING CONTRACT BETWEEN YOU AND ENVISION. BY VISITING OR USING THE SERVICE, YOU INDICATE THAT YOU HAVE READ, UNDERSTAND AND AGREE THAT YOU ARE BOUND BY THESE TERMS. If you do not agree to be bound by all of these terms, do not use this sERVICE. Please also review our Privacy Policy.

We reserve the right, in our sole and absolute discretion, to modify the Terms or any other policies and guidelines applicable to the Service at any time and from time to time and without notice. No modification of the Terms by any party other than ENVISION will be enforceable against ENVISION unless expressly agreed to by ENVISION in writing. If we exercise this right, we may communicate the modification by any means we deem necessary and/or acceptable, such as email, push notifications through the Service, posting notice on the Service or otherwise generally publishing the modification. At the bottom of the Terms, the date of the latest revision will be included, which date is a courtesy only and by no means shall its inclusion or omission ever be deemed material in any respect. Your continued use of the Service after any modification constitutes your acceptance of the modified Terms.  As a result, you should review these Terms whenever you visit the Site or use the Service to see if these Terms have been modified or changed.

Electronic/Email Communications

When you use our Service or send an email to us, you are communicating with us electronically. Your use of the Service or your communication with us via email will be deemed your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Service. You agree that all agreements, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

ENVISION Content

All content on the Service provided by ENVISION and its licensors, including, but not limited to, designs, text, layout, instructions, widgets, images, audios, domain names, designs, advertising copy, graphics, pictures, logos, trademarks, tradenames, video, applications, software, music, sound and other content; any and all copyrightable material (including source and object code); the “look and feel” of the Service; the compilation, assembly, and arrangement of the materials of the Service; and all other materials related to the Service (collectively, “ENVISION Content”), together with the user interface, and the selection and arrangement of the Service, are the proprietary property of ENVISION and its licensors, and are protected by United States copyright and other intellectual property laws, State and local laws, rules, regulations and ordinances and by international treaties. No ENVISION Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted or sold in any form or by any means, in whole or in part, without the prior written consent of ENVISION or ENVISION’s licensors. Any unauthorized use of ENVISION Content or violation of this provision is prohibited, is a material breach of the Terms and may be a violation of applicable law. Nothing in these Terms is to be construed as transferring or licensing any of ENVISION’s intellectual property rights to you, whether by estoppel, implication or otherwise.

Limited License

ENVISION grants you a personal, non-commercial, nonexclusive, nontransferable, non-assignable, revocable, limited license to view, copy, print and distribute ENVISION Content only for your personal, noncommercial use; however, you may not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on, or in conjunction with, the ENVISION Content. You also agree that you will not: (i) use the Envision Content in a manner that suggests an association with any of our products, services or brands; (ii) make modifications to the Envision Content; (iii) allow, aid, abet, or encourage any third party (whether or not for your benefit) to: (a) copy or adapt the object code; or (b) reverse engineer, decompile, reverse assemble, modify or attempt to discover any source code that the Service creates to generate its content or any software or other products or processes accessible through the Service; and (iv) insert any code or product to manipulate the Envision Content in any way that affects any user’s experience.

Mobile Services

The Service includes our mobile application and certain functionality available via your mobile device, such as the ability to browse the Site from your mobile device (e.g., view show times, theatre information, and movie information such as one-sheet posters, synopses, cast/crew listings and trailers) (collectively, the “Mobile Services”). At this time, we do not charge for the Mobile Services. However, your carrier’s normal Internet access, messaging, data and other rates and fees will still apply. Please note that we will receive certain information about your use of the Mobile Services through our communications with your mobile device, and will handle such information in accordance with our Privacy Policy.

Please note that your request to opt out of receiving marketing communications will only apply to future communications and transactions with ENVISION and its service providers. Even if you choose to opt out of receiving marketing communications from ENVISION, ENVISION will still send you transactional or administrative communications.

User Accounts ~ Personal Conduct

Use of the Mobile Services or other functionality available through the Service may require that you create an account with us. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by us or any other user of the Service due to someone else using your password or customer account. You may not use anyone else’s password or customer account. You may not attempt to gain unauthorized access to the Service, and if you attempt to do so, or assist others in making such attempts, then we may terminate your account. You agree to provide us with accurate information about yourself as prompted by the registration process, and update that information to keep it current.

You must not (a) select or use an account name or use the contact information email address of another person, including address and telephone numbers, with the intent to impersonate that person; (b) select or use an account name or use an email address or telephone number that is subject to the rights of another person without authorization; (c) use an account name in violation of the intellectual property rights of any person; or (d) use an account name that we, in our sole discretion, deem offensive.

Any of your conduct that restricts or inhibits any other visitor from using or enjoying the Service, as determined by ENVISION, in our sole and absolute discretion, will not be permitted. You agree to use the Service only for lawful purposes. You are prohibited from posting on or transmitting through the Service any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, pornographic, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. No unauthorized advertisements, pornographic materials, or junk mail is permitted.

Purchases

You agree that all purchases made by you through the Service are subject to the terms applicable to those purchases, including without limitation the purchase of movie tickets.

The purchase of a single ticket is for a single event or viewing on a designated day, at a designated time and in a designated theatre (sometimes a “Theatre” and also known as an “Auditorium”). The holder of the ticket agrees to obey the rules of ENVISION, which may be changed from time to time and at any time by ENVISION, in its sole and absolute discretion.  ENVISION may evict any person from its Theatre whose behavior is inappropriate or not in keeping with the general and dignified character of ENVISION, as judged by ENVISION, in its sole and absolute discretion.  The holder of the ticket is strictly prohibited from entering ENVISION CINEMAS BAR & GRILLE or any of the Theatres located therein, with any outside food, alcoholic beverages, illegal substances, cameras, tape recorders, video recorders or other recording devices. Smoking is strictly prohibited. The holder of the ticket voluntarily assumes all risks of injury, loss, liability or damage arising from or in any way related to, directly or indirectly, the attendance of the holder at any event or viewing for which the ticket has been issued and fully and unequivocally releases Cornell Envision, LLC, its affiliates, and all their respective officers, directors, members, managers, employees, agents, successors and assigns from all liability therefore. Tickets are not available for purchase 15 minutes after the start of the show (i.e., 15 minutes after the start of the show, tickets will not be sold).  Tickets may be exchanged up to the start of the show ONLY (i.e., until the time the show starts for the ticket that was purchased).  Any difference in ticket price must be paid in full before the exchange will be allowed/processed.  Single tickets (i.e., those not purchased as part of a group ticket sale of 8 or more) are nonrefundable 15 minutes after show time.  Group ticket sales (defined as a group of 8 or more tickets) purchased in advance are fully refundable up to 72 hours before the applicable show time.  Group ticket sales become nonrefundable 72 hours (or less) before the applicable show time.  NO EXCEPTIONS.  Online ticketing fees are nonrefundable in all instances. Tickets only valid for day, time and movie purchased.  In the rare situations when a show is cancelled, you will be entitled to a comp for a future show/movie.   

User Content ~ Right to Monitor

Use of the Service will allow you to post comments, recommendations and other statements through external social networks and similar third party websites, such as Facebook, Twitter, YouTube, and Google Plus (all such statements hereinafter collectively referred to as “User Content”). The opinions expressed as a part of User Content are the views of the user posting the message and do not reflect ENVISION’s opinions. ENVISION does not endorse, support, sanction, encourage, verify or agree with the User Content posted on the Service. ENVISION is not responsible for the materials posted by users.

You represent that your User Content does not misappropriate or infringe upon a third party’s intellectual property rights (including, but not limited to, copyright, trademark, trade secret or other proprietary rights), violate the privacy or publicity rights of a third party, or contain defamatory or otherwise unlawful material. You represent, understand, acknowledge and agree that your User Content is not confidential. You also acknowledge and agree that your relationship with Envision is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any User Content does not place Envision in a position that is any different from the position held by members of the general public, including with regard to your User Content. None of your User Content will be subject to any obligation of confidence on the part of Envision.

Although ENVISION does not claim ownership of User Content, by posting any User Content to a public area of the Service, you automatically grant ENVISION a worldwide, non-exclusive, perpetual and irrevocable, freely transferable and sub-licensable (through multiple tiers), royalty free right and license to use, copy, create derivative works from, distribute, publicly perform, and publicly display your User Content, in whole or in part, via the Service or otherwise, for any purpose. You also represent that you have the right and authority to grant such a license.

ENVISION has the right, but not the obligation, at any time and from time to time, to monitor the User Content posted on the Service to determine compliance with these Terms and any other operating guidelines or policies established by us. We have the right, but not the obligation, at any time and from time to time, in our sole and absolute discretion, to edit, refuse to post or remove any User Content submitted to or posted in the public areas of the Service. Without limiting the foregoing, we have the right to remove any User Content that we, in our sole and absolute discretion, find to be in violation of these Terms, our guidelines and/or policies, not in keeping with the general and dignified character of ENVISION, or otherwise objectionable. Notwithstanding these rights, you are solely responsible for your User Content.

USE IS AT YOUR OWN RISK

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU MUST EVALUATE AND BEAR ALL RISKS ASSOCIATED WITH ACCESS AND USE OF THE SERVICE OR ANY CONTENT MADE AVAILABLE AT THE SERVICE, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF SUCH CONTENT. YOU SPECIFICALLY ACKNOWLEDGE THAT ENVISION IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, ILLEGAL OR OTHERWISE QUESTIONABLE OR OBJECTIONABLE CONDUCT OF USERS OR THIRD PARTIES.

Contact with Others ~ Advertisers/Third Parties/Other Websites

Your navigation to and participation in promotions, your purchase of, payment for and delivery of goods or services, if any, and any terms and conditions, warranties, or representations related to such promotions or your purchase of goods and services (collectively referred to as “Dealings”) with third parties found on or accessible through the Service are solely between you and the third party. Advertisements and other information provided by third parties found on or made available through the Service are provided solely for your convenience and should not be construed as an endorsement by ENVISION of the materials, goods or services provided, or made available, by the third parties. Any Dealings with third parties are at your own risk.  ENVISION does not assume any responsibility or liability with respect to any Dealings you may have with third parties.

DISCLAIMER OF WARRANTIES

ENVISION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR FROM A COURSE OF DEALING OR USAGE OF TRADE.  BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ENVISION DOES NOT MAKE ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, SMOOTH AND/OR SEAMLESS, THAT DEFECTS, IF ANY, WILL BE CORRECTED, OR THAT THE SERVICE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. ENVISION MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF THE SERVICE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE. ACCORDINGLY, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY CONTENT FROM THE SERVICE. ENVISION IS NOT RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM, MOBILE DEVICES, ANCILLARY COMPONENTS, ACCESSORIES, OR PRODUCTS, LOSS OF DATA OR OTHER HARM OF ANY KIND OR NATURE THAT MAY RESULT FROM THE USE OF THE SERVICE.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE, OUR LICENSORS, OR ANY OF OUR OR THEIR RESPECTIVE DIRECTORS, OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUCCESSORS AND ASSIGNS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF USE, LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR THE LIKE), WHETHER FORESEEABLE OR UNFORSEEABLE, ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE BASIS OF THE CLAIM, AND EVEN WHEN WE OR ONE OF OUR REPRESENTATIVES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

YOU ACKNOWLEDGE THAT NO FEES ARE PAID TO ENVISION FOR THE USE OF THE SERVICE. Your sole remedy for dissatisfaction with any portion of the Service is to stop using the Service, and the sole and exclusive maximum AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, losses and actions, FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, WHETHER STATUTORY, CONTRACT OR TORT (INCLUDING NEGLIGENCE) SHALL NEVER EXCEED FIVE DOLLARS ($5.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnification

You release, and will defend, indemnify and hold us and our officers, directors, members, managers, employees, agents, successors and assigns, harmless from and against all claims or causes of actions, and any liabilities, obligations, judgments, fines, costs and expenses (including reasonable attorneys’ and expert witnesses’ fees and costs) incurred by us or any other indemnified party due to such a claim or cause of action arising out of (a) any breach of these Terms by you, (b) your visit of the Site, your download, installation and use of any Mobile Service, and your use of and conduct at the Service, (c) the use by any other person using the Service through your account, or (d) the User Content you post or otherwise make available on the Service. You further agree to pay our reasonable attorneys’ fees and expert witnesses’ fees and all costs arising from any actions or claims by third parties as well as those incurred in establishing whether this section applies.

Waiver of Class Action & Waiver of Jury Trial

REGARDLESS OF WHETHER A CLAIM PROCEEDS IN ARBITRATION OR IN COURT, YOU AND WE WAIVE ALL RIGHT TO BRING OR PARTICIPATE IN ANY CLAIM AGAINST EACH OTHER THAT IS PART OF A REPRESENTATIVE OR CLASS ACTION OR PROCEEDING.

YOU UNDERSTAND THAT BY AGREEING TO THE FOREGOING DISPUTE RESOLUTION PROVISIONS, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL IN THE EVENT OF ARBITRATION. Any Claim that is not subject to the arbitration provisions contained in these Terms will proceed in the state and federal courts of Ohio. You hereby submit to personal jurisdiction and venue in Ohio. You hereby waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of Ohio. Unless otherwise prohibited by applicable law, any Claim must be brought no later than one year after the date on which the Claim arose or accrued.

Arbitration

You agree that any claim brought by you or by ENVISION arising out of or related to these Terms (regardless of the form of the claim, whether sounding in contract, tort, alleged statutory violation, or some other theory) (a “Claim”) must be submitted to binding arbitration (“Arbitration”) before a one-member panel of the American Arbitration Association (“AAA”) pursuant to the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (“AAA Rules”) (to the extent the AAA Rules are consistent with these Terms). The panel member will be reasonably acceptable to both parties. If you and we cannot reasonably agree to a single panel member, the AAA will unilaterally appoint the panel member. The panel member may conduct the Arbitration by telephone, online, by written submissions, or any combination of the foregoing, as determined by the panel member. The Arbitration will be conducted under the Federal Arbitration Act (“FAA”) and will be governed by Ohio law, regardless of choice of law principles. The panel member may award any form of individual relief, including injunctions, to the extent consistent with these Terms.

Governing Law

By visiting the Site or creating an account through the Service, you agree that the laws of the State of Ohio, without regard to principles of conflict of laws, will exclusively govern in all respects, including without limitation, the construction of these Terms and the resolution of a dispute of any type that might arise between you and ENVISION.

You may not ship, transfer, export into any country, or use in any manner prohibited by the United States Export Administration Act or any other applicable law (collectively the “Export Laws”), our mobile application and any software that may be downloaded from the Service. In addition, if all or any part of the Service is identified as an export controlled item under the Export Laws, you represent to us that you are not a national of, resident in or otherwise located within, an embargoed nation, and that you are not otherwise prohibited under the Export Laws from visiting or using the Service.

Right to Modify/Suspend/Discontinue/Terminate

We may charge a fee for parts of the Service that may have been previously provided at no charge, or we may modify, suspend or discontinue all or any part of the Service, temporarily or permanently, at any time. We are not liable to you or to any third party for any modification, suspension or discontinuance of the Service or your access of the Service.

ENVISION has the right (but not the obligation), at any time and from time to time, in its sole and absolute discretion, to block your email or IP address or otherwise terminate your access or use of the Service (or any part thereof), immediately and without notice, and remove and discard your User Content within the Service, for any reason, including, without limitation, if ENVISION believes that you have acted inconsistently with the letter or spirit of these Terms. Moreover, your right to use the Service terminates automatically if you fail to comply with these Terms. No notice is required from us to effect such termination.

Additionally, we may terminate these Terms at any time and for any reason and may give you notice of such termination by any means (but we shall be under no obligation to do so), such as email, push notifications through the Service, posting notice on the Site or otherwise generally publishing such termination. Upon termination, you must stop using the Service. Rights and obligations under these Terms which by their nature should survive will survive and remain in effect after any termination or expiration of the Terms.

Eligibility of Use

Access or use of the Service is void where prohibited by applicable law. The Service is not intended for children under the age of 13 years of age without parental consent and supervision. By accessing or using the Service, you represent that you are at least 13 years of age or that you have obtained parental consent.

Privacy Policy

You understand and agree that by using the Service, we will collect personal information about you. You consent to our collection, use and disclosure of your personal information in accordance with our Privacy Policy.  ENVISION agrees not to sell your information to a third party.

Miscellaneous

The Terms, together with ENVISION’s Privacy Policy and any other policy posted at the Site or available through the Service, are the entire agreement between ENVISION and you relating to this Service and supersede any prior representations, discussions, undertakings, communications or advertising relating to the Terms, the Service or your access and use of the Service. If any provision of the Terms is found invalid or unenforceable by a court of competent jurisdiction, you agree that every attempt will be made to give effect to the parties’ intentions as reflected in that provision to the extent permitted by applicable law, and such finding will not affect the balance of the Terms, which will remain valid and enforceable. You may not assign your rights or delegate your duties under the Terms. Where we have provided a translation of the Terms into a language other than English, then you agree that the translation is provided only for your convenience, and that the English language version of the Terms will govern your relationship with us. If there is any conflict between the English language version of the Terms and the translation of the Terms, then the English language version will control. ENVISION and its licensors will not be liable for any nonperformance or delay in performance caused by any unforeseen act or event beyond their control. Each of our affiliates and each licensor is a third party beneficiary of, and will have the right to enforce, the Terms against you.  Headings used in the Terms are solely for the convenience of the parties and are not part of the Terms.  All words used in the Terms shall be construed to include the plural as well as the singular number, the present tense shall include the past and future tense, and the masculine gender shall include the feminine and neuter gender.

Violation of Terms

If you are aware of any violation of the Terms, kindly provide ENVISION notice by sending an email to hello@envisioncinemas.com.

Notification of Copyright Infringement Claims

ENVISION has adopted the following policy for responding to allegations of copyright infringement that comply with applicable intellectual property laws, including the Digital Millennium Copyright Act. If you believe that your work has been used in a way that constitutes copyright infringement, please submit your request for review of the alleged infringement in one of the following ways:

VIA EMAIL:  hello@envisioncinemas.com

VIA CERTIFIED MAIL OR NATIONALLY RECOGINZED OVERNIGHT COURIER:
Envision Cinemas Bar & Grille, Attn.: President, 4780 Cornell Road, Cincinnati, OH  45241

Please provide the following information in your request: (a) a description of your copyrighted work that you claim has been infringed; (b) a description of the material on the Service that you claim is infringing upon your work, with enough detail so that we may locate it on the Service; (c) your statement that you have a good faith belief that the use you have identified is not authorized by the copyright owner, its agent, or the law; (d) your statement, under penalty of perjury, that (1) the information in your notice is accurate and complete, and (2) that you are the owner of the copyrighted work involved or that you are authorized to act on behalf of the owner of the copyrighted work; (e) your address, telephone number, and email address; and (f) your physical or electronic signature.  You may also include any other information or documentation that you deem necessary in our review of such request.

In accordance with the Digital Millennium Copyright Act, we will review your request and take appropriate action and measures, as we determine in our sole and absolute discretion. Appropriate action may include, but will not be limited to, editing or removing the allegedly infringing material, and the termination of the accounts of users who infringe upon the intellectual property rights of others.

PRIVACY POLICY

 

ENVISION CINEMAS BAR & GRILLE (“ENVISION” or “We”)

 

Privacy and Security

 

Envision Cinemas Bar & Grille is deeply committed to protecting your privacy.  We value your time, respect your privacy and desire to earn your trust.  We strive to make you happy and satisfied and endeavor to take every step so that you are a loyal customer of ENVISION for many years.  The information we collect about you via the ENVISION website and mobile app is the very minimum needed to process your orders and to provide you with a more personalized, quick, and convenient experience.  What kinds of information do we collect and how do we use it? To process your ticket purchase and to notify you of your order status, we need to know your name, e-mail address, credit card number, and expiration date. We make every effort to save you time and make your experience more convenient by using your orders and your stated preferences to make recommendations about items that might be of interest to you. We are also constantly working to improve the layout and operation of the ENVISION website and mobile app based on the areas people visit, enjoy, and utilize most. We may occasionally wish to let you know about important changes to the ENVISION website or mobile app, new services we have implemented, and special offers we think you might find valuable and of interest.

How does ENVISION protect collected information? 

When you place orders, the information is sent via a secure connection which protects all the information you send to us so that it cannot be read as it travels over the Internet. Once your information arrives safely at the ENVISION website and mobile app, it is carefully stored and protected against unauthorized access.
How does ENVISION use collected information? 

The information we learn from you helps us personalize and improve your experience on the ENVISION website and mobile app.  Only ENVISION has access to your personal information.  In particular, by using our website and mobile app, you acknowledge and agree that we may use your personal information in the following ways:

  • To communicate with you, to send you information about our products, services, contests, and promotions;
  • To administer contests and other promotions;
  • To help us address problems with and improve our site design, products and services;
  • To analyze trends and statistics;
  • To correct our records and make it easier to deliver your next communication more easily;
  • To respond to your requests and to contact you if necessary; and
  • To protect the security and integrity of the ENVISION Website, mobile app and our business.

If you have questions or concerns about how we use personal information, please feel free to contact us as indicated below.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer.  We use cookies or alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features that improve the performance of the ENVISION website for you. If you are concerned about cookies, the “help,” “options” or “preferences” functions on most browsers will allow you to limit or disable cookies altogether.  However, cookies allow you to take full advantage of our interactive features, and we recommend that you leave them turned on.  To ensure we are sending our e-mails to the right address, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities.  Finally, to provide customer service, we might receive information about you from other sources and add it to our account information. We also sometimes receive address information from these sources to correct our records and contact you more easily. We will correct any personal information we store whenever possible and delete stale information on an ongoing basis and are very happy to hear from you to ensure that our information is as complete and accurate as possible.

Does ENVISION share the collected information with others?

ENVISION does not sell, trade, or rent your personal information to outside parties. If we were to decide to do so with reputable third parties in the future, we would ask you first for your permission to do so. Our only motivation for sharing information with reputable third parties would be to provide you with more exceptional services and expanded opportunities. ENVISION may provide combined, general statistics about our customers, sales, usage patterns, and related information to reputable third parties, but these statistics will include no personal identifying information.

We reserve the right to disclose any information (including personal information) if we believe such action is necessary (i) to conform to the requirements of the law or to comply with legal process or a subpoena, or at the request of a governmental entity conducting an investigation; (ii) to protect and defend the legal rights or property of Envision, our Service or its users, or any other party or (iii) in an emergency, to protect the health and safety of our users or the general public.

Social-Media Features

The Service may permit interactions with a third-party website or service, such as enabling you to “like” or “share” Service content to other online services. If you choose to “like” or “share” content or to otherwise post information from or via the Service to a third-party website or other online service, that information may be publicly displayed and the third-party website may have access to information about you and your use of our Service. Similarly, if you interact with Envision through a third-party service, we may have access to information about you (for example, if you “like” or “follow” us through a third-party service or if other users of a third-party service give us access to their profiles and you are one of their “connections”). The information we collect in connection with such social-media features is subject to this Privacy Policy. Your interactions with third parties through these types of social-media features are governed by the privacy practices of those third parties, including your choices with regard to what is visible to others on that third-party service.

Consent and Modifications

By purchasing tickets at the ENVISION website and/or on the mobile app, you consent to the collection and use of this information by ENVISON.  If we decide to change or modify our Privacy Policy, which may be done from time to time, at any time and/or as we deem necessary or appropriate or as circumstances may warrant, we will post those changes and modifications on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we may disclose it.

Refunds

Once tickets are purchased on the ENVISION website or mobile app, there are no refunds or changes available except in very limited circumstances.  Please confirm your show time carefully before purchasing your tickets. Because your seat is guaranteed for the entire showing of a movie, we are not able to offer refunds 15 minutes after show time. Tickets may be exchanged up to the start of the show ONLY (i.e., until the time the show starts for the ticket that was purchased).  Any difference in ticket price must be paid in full before the exchange will be allowed/processed.  Single tickets (i.e., those not purchased as part of a group ticket sale of 8 or more) are nonrefundable 15 minutes after show time.  Group ticket sales (defined as a group of 8 or more tickets) purchased in advance are fully refundable up to 72 hours before the applicable show time.  Group ticket sales become nonrefundable 72 hours (or less) before the applicable show time.  NO EXCEPTIONS.  Online ticketing fees are nonrefundable in all instances. Tickets only valid for day, time and movie purchased.  In the rare situations when a show is cancelled, you will be entitled to a comp for a future show/movie.  

Contact ENVISION

At ENVISION, we respect your privacy and are deeply and fundamentally committed to taking every step and precaution to protect it. We use the information we collect responsibly, to make purchasing tickets at the ENVISION website and mobile app not only possible but convenient and pleasant, and to improve your overall experience. Should you ever have a question or concern, please do not hesitate to contact us.  Our email is hello@envisioncinemas.com  and our mailing address is Envision Cinemas Bar & Grille, Attn.: President, 4780 Cornell Road, Cincinnati, OH  45241.

These Terms were last revised in December 2016.